Privacy Policy

Last Updated: July 2024

Introduction

Rozfiber ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

Information We Collect

1. Personal Information (Provided by You)

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Payment details (processed securely via payment gateway — we do NOT store card details)

2. Automatically Collected Information

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device type (mobile / desktop)

3. Cookies

We use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features of the website may not function properly.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Send order confirmation and delivery updates.
  • Respond to customer support queries.
  • Improve our website and user experience.
  • Send promotional emails (only if you opt-in — you can unsubscribe anytime).
  • Comply with legal obligations.

Data Sharing

We do NOT sell, rent, or trade your personal data to third parties.

We may share your data only with:

  • Logistics / Delivery partners — to fulfill your order (name, address, phone only).
  • Payment gateways — for secure transaction processing (Razorpay / UPI / etc.).
  • Legal authorities — if required by law or court order.

Data Storage & Security

  • Your data is stored on secure servers.
  • We use SSL encryption on our website.
  • Payment information is handled by PCI-DSS compliant payment processors.
  • We retain your order data for up to 3 years for legal and accounting purposes.

Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of incorrect data.
  • Request deletion of your account and data.
  • Opt-out of marketing emails at any time.

To exercise any of these rights, email us at: support@rozfiber.com

Third-Party Links

Our website may contain links to external websites (e.g., Instagram). We are not responsible for the privacy practices of those sites.

Children's Privacy

Our products and website are intended for users 18 years and older. We do not knowingly collect data from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of the website after changes means you accept the updated policy.

Contact Us

For any privacy-related questions:
Email: support@rozfiber.com
WhatsApp: 918744862885